Age Concern Hampshire Launches New CRM System to Revolutionise Day Look after Older Individuals

By Age Concern Hampshire

Age Concern Hampshire, a number one charity devoted to enhancing the lives of older individuals throughout the area, is happy to announce the launch of its pioneering new Buyer Relationship Administration (CRM) system. Developed in partnership with Dom Portal and powered by Zoho CRM, this bespoke, state-of-the-art know-how, will remodel the supply of day care companies, strengthen connections with households, and make sure the highest high quality of look after older individuals.

By centralising data in a single easy-to-access platform, the system will scale back administrative time, permitting groups to focus absolutely on enhancing the day companies supplied in every of its 4 Care and Wellbeing Centres throughout the county, enabling them to spend time on care. Actual-time updates will make sure that employees are simply knowledgeable of any adjustments or updates to that day’s schedule, resulting in faster and extra environment friendly responses.

This progressive method won’t solely enhance the general expertise for these receiving care however can even allow Age Concern Hampshire to increase its attain and help to much more people locally.

The brand new CRM system is constructed to enhance communication each inside Age Concern Hampshire and with the households of these in its care. It’s going to present households with easy accessibility to details about their family members’ day by day actions, participation and meals, serving to them keep knowledgeable and engaged within the care course of, whereas selling peace of thoughts.

“We are delighted to launch this new CRM system, which we believe will revolutionise the way we deliver care to older people in Hampshire,” stated Hannah Park, Head of Operations at Age Concern Hampshire. “This technology will allow us to build stronger relationships with families, improve communication, and ensure that each individual receives the best possible care. We are committed to providing the highest standards of support, and this system is a key part of achieving that goal.”

This funding represents a big milestone in Age Concern Hampshire’s dedication to delivering the very best high quality care to older individuals. The cutting-edge resolution is particularly designed to handle the rising demand for personalised, environment friendly, and person-centred care because the inhabitants continues to age.

Based in 1985, Age Concern Hampshire present companies to the older neighborhood of Hampshire. The charity at present ship help at their Care & Wellbeing centres all through the county, in addition to Foot Care clinics, Assist at Dwelling, Info by way of their Info Hub, Hospital to Dwelling Companies, Group Info Volunteer Companies and quite a lot of different actions.

For extra data, go to: www.ageconcernhampshire.org.uk

Age Concern Hampshire
Centre Method
Locks Heath
Southampton
SO31 6DX

Tel: 01962 868545

For media enquiries, please e mail Sarah Jacobs, Advertising Supervisor at Age Concern Hampshire: advertising and [email protected]

Press launch distributed by Pressat on behalf of Age Concern Hampshire, on Thursday 6 February, 2025. For extra data subscribe and comply with https://pressat.co.uk/

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